Job ID: EXT-65862 Program & Outreach Facilitator – #8447 – A

Administrative & Clerical, Customer Service, Social Services

  • November 20th, 2023
  • Niagara West - Beamsville, Grimsby, & Smithville
  • Full time

Employer: Employment Help Centre


What would it be like to work here?

The Employment Help Centre (EHC) – located in Beamsville, Grimsby and Smithville – is a not-for-profit organization providing a full range of employment services and supports to both job seekers and employers. Funding is managed by Fedcap Canada and provided by the Ministry of Labour, Immigration, Training & Skills Development.  Employment Help Centre continuously strives to provide consistent services while impacting the lives of individuals and building a stronger Niagara West community.

Employment Help Centre can offer:

  • Competitive wages
  • Employee Benefits
  • Employee appreciation programs
  • Open and inclusive working environment

The Employment Help Centre is seeking a full-time Program & Outreach Facilitator for Niagara West.  Program & Outreach Facilitators will work with clientele to facilitate our Power of Possible workshop series. The Power of Possible workshop is a dynamic and innovative program that includes skills for job seeking, self-management tools and a structured, active job search curriculum. Self-esteem objectives are built into every activity. Once clientele are employed the Program & Outreach Facilitator would re-engage with the individual to ensure job retention and offer continued supports over the next 365 days. Work is performed under the general supervision of the Manager of Employment Programs & Services and in close contact with the rest of the staff to provide professional employment services to the clientele of the Employment Help Centre in accordance with the policies established by the Board of Directors.


The ideal candidate will possess the following qualifications/skills:

  • Post-Secondary education in a related field such as Social Service Worker, Adult Education, Career Development, Business Administration or related experience
  • Excellent verbal and written communication skills
  • Willingness and ability to adapt to and work effectively within a variety of situations, and with various individuals or groups to achieve results
  • Possess high morals and firm principles to develop personal and/or professional credibility so that values and standards are recognized and modeled by others
  • Accurate record keeping, report writing, well organized and sound analytical skills
  • Customer service, flexibility, collaboration, team building, impact and influence, relationship building, situational judgment, problem solving
  • Good understanding of Employment Standards Act, Health and Safety Regulations, Human Rights Code, and WHMIS
  • Strong working knowledge of Microsoft Office, the internet, social media applications, and the ability to use other software applications
  • Community development work or equivalent experience is an asset
  • Driver’s licence, reliable vehicle and ability to travel within the Niagara Region
  • Comfortable working in office and from home when necessary


$22.00 to $24.00/hour

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