Job ID: 1163 Manager of IT and Enterprise Services


  • November 2nd, 2023
  • Lincoln
  • Full time

Employer: Town of Lincoln

Phone: 9055632799


Closing Date: 11/22/2023


To support growth in the community, the Town of Lincoln is looking to hire a Manager of IT and Enterprise Services to assist with the development and implementation of IT strategies that align with the organization’s goals and objectives. The Town of Lincoln, located in the beautiful Niagara Region, offers a unique environment that encompasses Lake Ontario, the Bruce Trail and Niagara Escarpment and is situated between Hamilton and St. Catharines. Steeped in a rich history and home to one of the fastest growing municipalities, Lincoln is a place to grow, a place to prosper and a place to belong.

Reporting to the Director, Economic Development and Communications, the Manager of IT and Enterprise Services is the primary liaison responsible for planning, executing, and delivering various corporate IT projects within the municipality. With a focus on IT infrastructure projects and Business Application Services, the successful candidate will be responsible for working within budget, on-time, and in accordance with project specifications The Manager of IT and Enterprise Services also provides leadership and mentoring to the staff of the IT division, by providing guidance, support, supervision, and ensures that the teams skills and tasks align with the organization’s needs. Another major responsibility of this role is to ensure the efficient and ongoing administration, operation, security and management of the Town’s multi-location network, cellular infrastructure, IP telephony, etc., by developing and implementing security policies, procedures, protocols while also conducting risk assessment to identify gaps and opportunities for improvement. This position is responsible for forecasting, planning, budgeting, and vendor/stakeholder management ensuring exceptional customer service to all stakeholders both internally and externally.


The successful candidate must possess the following:

  • Post-secondary degree or diploma in an IT related discipline
  • PMP certification would be considered an asset
  • Minimum five – seven (5-7) years of related work experience, ideally in a municipal setting
  • Valid Ontario “G” driver’s license
  • Demonstrated leadership skills acquired through progressive experience leading projects
  • Strong technical or programming background
  • Experience designing and deploying IT infrastructure and applications
  • Strong problem-solving and critical thinking skills
  • Ability to link high-level strategy to day-to-day projects
  • Experience managing budgets, resources, and tracking KPIs
  • Experience managing projects to successful completion
  • Demonstrated excellence in organizational, planning, and analytical skills
  • Demonstrated excellence in customer service and interpersonal skills
  • Ability to work flexible hours including evening and weekend work.
  • Performs other related duties as assigned

The Town of Lincoln offers an attractive, competitive salary, benefits and pension package, a progressive work hybrid environment, and career advancement opportunities.

Qualified candidates are requested to forward their resumes by 4:30 p.m. on Wednesday November 22, 2023.

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We thank all applicants who apply but advise that only those selected for an interview will be contacted. The information gathered is in accordance with the Municipal Freedom of Information and Protection of Privacy Act and will be used only for candidate selection.

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