Job ID: 1623 Concierge/Reception

Administrative & Clerical, Customer Service, Healthcare & Wellness

  • May 8th, 2024
  • The Jacob - Beamsville
  • Casual, Temporary

Employer: The Jacob Gracious Senior Living

Phone: 905-563-3322

Email: maddiem@thejacob.ca

Closing Date: 05/31/2024

Description

ABOUT US

We’re Signature Retirement Living, and we believe that enjoying life is what Vibrant Seniors Living should be all about. We hire outstanding people who truly care about seniors and understand their needs.  We value our staff and believe in providing a culture that cultivates and celebrates success.  We offer excellent benefits and perks, and a vibrant, fun, safe work environment and much more! As we continue to expand, we invite you to be a part of building a reputation that will stand the test of time.  If you are passionate, creative, caring and energetic, we would like to hear from you!

THE OPPORTUNITY

Reporting to the Office Manager, the successful incumbent in the position of Concierge will be responsible for providing exceptional customer service to our residents and guests, in person and by telephone, to address questions/concerns about The Jacob, its’ services and events.

WHAT YOU’LL DO

  • Communicate information about the Community and its services/programs
  • Schedule travel and transportation for residents
  • Provide access, entrance and exit supervision for residents and guests
  • Create, print and update documents pertaining to the activities and operations of the Community
  • Continuously follow our “good customer service” principle and ensure that these values are demonstrated in day to day practices
  • Demonstrate a sound knowledge of Community operations and services
  • Adhere to legislated and Company standards, policies, procedures and practices

Requirements

PHYSICAL REQUIREMENTS

  • Sit, walk and stand on a variety of surfaces for at least 4 hrs. per day
  • Climb stairs, lift luggage and move small equipment and furniture
  • Frequently lift up to 25 pounds
  • Use both hands and feet on a regular basis to perform physical assisting duties
  • Handle exposure to extreme temperature and variable weather

Learn More

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