Job ID: 2148
Concierge
Administrative & Clerical
- February 25th, 2026
- The Jacob - Beamsville
- Casual
Employer: The Jacob Gracious Senior Living
Phone: 905-563-3322
Email: businessoffice@thejacob.ca
Closing Date: 03/27/2026
Description
ABOUT US
We’re Signature Retirement Living, and we believe that enjoying life is what Vibrant Seniors Living should be all about. We hire outstanding people who truly care about seniors and understand their needs. We value our staff and believe in providing a culture that cultivates and celebrates success, offering excellent benefits and perks, and a vibrant, fun, safe work environment, and much more! As we continue to expand, we invite you to be a part of building a reputation that will stand the test of time. If you are passionate, creative, caring and energetic, we would like to hear from you!
THE OPPORTUNITY
The Jacob Sneior Living, located in Beamsville, ON, is actively seeking an energetic, enthusiastic and self-motivated individual to join our growing team.
Reporting to the Business Office Manager, the successful incumbent in the position of Concierge will be responsible for providing exceptional customer service to our residents and guests, in person and by telephone, to address questions/concerns about our Community, its services and events.
THE SPECIFICS
- Employment Term: Permanent
- Job Type: Casual
- Biweekly Hours: Varied
- Shift Times: shifts will be scheduled between the hours of 6:45am – 8:30pm
- Work Location and Arrangement: Beamsville, ONSITE
- Vacancy Status: Existing Vacancy
- Compensation: $18.83 PER HOUR
- AI Disclosure: Artificial intelligence may be used to support the initial screening of applications. Final hiring decisions are made by the hiring manager and are not automated.
PRIMARY RESPONSIBILITIES
- Communicate information about the Community and its services/programs.
- Schedule travel and transportation for residents.
- Provide access, entrance and exit supervision for residents and guests.
- Create, print, and update documents pertaining to the activities and operations of the Community.
- Continuously follow our “good customer service” principle and ensure that these values are demonstrated in day-to-day practices.
- Demonstrate a sound knowledge of Community operations and services.
- Adhere to legislated and Company standards, policies, procedures and practices.
Requirements
PHYSICAL REQUIREMENTS
- Sit, walk and stand on a variety of surfaces for at least 4 hours per day.
- Climb stairs, lift luggage and move small equipment and furniture.
- Frequently lift up to 25 pounds.
- Use both hands and feet on a regular basis to perform physical assisting duties.
- Handle exposure to extreme temperature and variable weather.
WHO YOU ARE
- Post-secondary training in tourism or hospitality management or business administration.
- Previous customer service, reception experience.
- Excellent verbal and written English communication skills.
- Attention to detail, and excellent computer skills including Microsoft Office.
- Strong organizational skills, and a calm and professional manner.
- Must be able to provide a police check with vulnerable sector screen upon hire.
- Must be able to provide results of TB (tuberculosis) testing (2-step skin test or chest x-ray) upon hire.
- Must be able to provide a record of vaccination for COVID-19 (minimum 2 doses) upon hire.
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